appid = env('WECHAT.APPID'); $this->appsecret = env('WECHAT.APPSECRET'); $this->wechat = new \Wechat(['appid' => $this->appid, 'appsecret' => $this->appsecret]); } /** * 事件监听处理 * * @return mixed */ public function handle(array $event): bool { if (empty($event)) { return false; } $data = $event['data']; $this->uid = Talk::$talkUid; try { switch ($event['type']) { case 'bug': if (in_array($data['status'], [0, 1, 4, 5])) { $this->uid = $data['status'] == 0 ? $this->uid : $data['apply_id']; $this->bugMsg = Note::$statusCn[$data['status']]??"未知"; $this->sendMessage($data, $data['status']); } break; case 'talk': if (!isset($data['bugNo']) || $data['bugNo'] == '') { return false; } $note = Note::where(['bugNo' => $data['bugNo']])->findOrEmpty()->toArray(); if (empty($note)) { return false; } if (in_array($data['talk_id'], $this->uid)) { $this->uid = $note['apply_id']; } $this->bugMsg ='已有回复请查看'; $this->sendMessage($note); break; default: // 处理未知类型 Log::warning("Unhandled event type: {$event['type']}"); return false; } } catch (\Exception $e) { Log::error('Error handling event: ' . $e->getMessage()); return false; } return true; } public function sendMessage($data,$status=1){ if(empty($data)) return false; $template=[ [ 'template_id'=> 'qfnZuAz3luYNR3hZ9quhgxKlJ29lMhweDzpy4N_gV2M', 'title'=> '待处理工单提醒', 'content'=> "工单编号:{{character_string13.DATA}}\n工单名称:{{thing44.DATA}}\n工单类型:{{thing6.DATA}}\n提交人:{{thing14.DATA}}\n提交时间:{{time15.DATA}}\n", 'example'=> "工单编号:W865775674\n工单名称:XXXX单位电脑更换硬盘\n工单类型:设备保障类/设施设备/媒体播放\n提交人:小明\n提交时间:2022-12-24 12:54:12\n" ], [ 'template_id'=> 'BPVhhVJZO3xrYDN_4IseD34iCgg60VnU80uthKzKVCA', 'title'=> '系统工单受理通知', 'content'=> "工单编号:{{character_string18.DATA}}\n工单标题:{{thing2.DATA}}\n发起时间:{{time3.DATA}}\n发起人:{{thing8.DATA}}\n处理状态:{{const23.DATA}}\n", 'example'=> "工单编号:GD20230606151125001\n工单标题:【充值申请单】\n发起时间:2022年11月 22日 16:17\n发起人:彭xx\n处理状态:待审批\n" ] , [ 'template_id'=> 'G-yQOPhuyfdN8F61JV1PGVJ5L-SfhQznk93YMCF6ipo', 'title'=> '工单完成通知', 'content'=> "工单编号:{{character_string2.DATA}}\n工单名称:{{thing12.DATA}}\n处理结果:{{phrase15.DATA}}\n完成时间:{{time11.DATA}}\n", 'example'=> "工单编号:11\n工单名称:这是一个测试工单\n处理结果:审核通过\n完成时间:2022-12-12 14:00\n" ] ]; $openidArr = User::where(['account_id'=>$this->uid])->column('openId,account_id,nickname'); if(empty($openidArr)) return false; switch ($status){ case 0: $template_id = $template[0]['template_id']; $template_name=$template[0]['title']; $temp = [ 'character_string13'=>['value'=>$data['bugNo']], 'thing44'=>['value'=> mb_substr( $data['title'], 0, 4)], 'thing6'=>['value'=>Note::$typeCn[$data['type']]??"未知"], 'thing14'=>['value'=>$data['apply_name']], 'time15'=>['value'=>$data['addtime']], ]; break; case 1: $template_id = $template[1]['template_id']; $template_name=$template[1]['title']; $temp = [ 'character_string18'=>['value'=>$data['bugNo']], 'thing2'=>['value'=>mb_substr( $data['title'], 0, 4)], 'time3'=>['value'=>$data['addtime']], 'thing8'=>['value'=>$data['apply_name']], 'const23'=>['value'=>$this->bugMsg ] ]; break; case 4: case 5: $template_id = $template['2']['template_id']; $template_name=$template[2]['title']; $temp = [ 'character_string2'=>['value'=>$data['bugNo']], 'thing12'=>['value'=>mb_substr( $data['title'], 0, 4)], 'phrase15'=>['value'=>Note::$statusCn[$data['status']]??"未知"], 'time11'=>['value'=>$data['addtime']], ]; break; } foreach ($openidArr as $item){ $temps=[ "code"=>$data['bugNo'], "belong"=>4, "openId"=>$item['openId'], "template_id"=>$template_id, "template_name"=>$template_name, "action_name"=>'工单推送', "template_data"=>$temp, "uid"=>$item['account_id'], "uname"=>$item['nickname'], ]; Cache::store('redis')->handler()->lpush('wxpush_queue',json_encode($temps,JSON_UNESCAPED_UNICODE)); } } // public function pushMessage($openId,$template_id,$data){ // $temp=[]; // $temp['touser'] =$openId; // $temp['template_id'] = $template_id; // $temp['data']=$data; // $res= $this->wechat->sendTemplateMessage($temp); // if($res==false && $this->wechat->errCode==40001){ // $this->wechat->resetAuth(env("WECHAT.APPID")); // $this->wechat->sendTemplateMessage($temp); // } // Log::write('data:'.json_encode($temp,JSON_UNESCAPED_UNICODE),'event'); // Log::write('data:'.json_encode($res,JSON_UNESCAPED_UNICODE),'event'); // return $res; // } }